Weekly surveillance testing requirement for students
Participation in weekly asymptomatic surveillance testing is required for unvaccinated students, including those who are exempt from receiving a COVID-19 vaccine. Failure to complete your required weekly COVID-19 test will result in disciplinary action. To participate in testing, follow directions for one of the testing options below.
Note: If you are experiencing symptoms of COVID-19 or have been instructed to quarantine or isolate, do not report for asymptomatic surveillance testing. Immediately report your health status to Student Health Services or Employee Health by calling 1-804-MYCOVID or 1-804-692-6843 and email firstname.lastname@example.org about rescheduling (you are not required to disclose your personal health information).
Each week, follow the steps below to participate in testing:
Step 1: Set up your Kallaco account.
As a surveillance testing participant, you will be registered with Kallaco, a portal for accessing your test results. Log into your Kallaco account at my.kalla.co with your email@example.com email address. Review and update your Kallaco profile information if it is inaccurate. If this is your first time participating in COVID-19 testing through VCU, you will receive an email from Kallaco (firstname.lastname@example.org) with instructions for setting up your Kallaco account. If you already have a Kallaco account but forgot the password, you can reset it at my.kalla.co/Identity/
After your test is completed and analyzed, the results will be posted to your Kallaco account.
Step 2: Schedule your weekly test – note there are a few options.
Schedule a 10-minute appointment at either 800 W. Broad Street (Monroe Park Campus) – appointments are available Monday through Friday from 8:10-11:50 a.m. and 12:30-3:50 p.m. at this location – or 1110 E. Broad St (for Health Sciences students only on the MCV Campus) – appointments are available Tuesdays and Wednesdays from 8:10-11:40 a.m. and 12:40-3:50 p.m. at this location.
- Schedule your appointment by logging into your Kallaco account at my.kalla.co with your email@example.com email address. In the Task List Manager section, click on the orange square with the number of tasks to complete. Select “Schedule” on the 2021 Fall - Week of MM/YY task and choose a date and time of your preference. After scheduling your appointment, your appointment details will appear in the Task List Manager section of your Kallaco portal.
- Complete the virtual assessment and consent prior to your appointment. Once you schedule your appointment, you will be prompted to perform the “Confirm Order” task to complete the required virtual assessment and consent. Note, these steps must be complete before your test can be administered and a QR code will be generated.
- Take the test. For on-campus appointments, bring a valid, government-issued photo ID or your VCU ID, a face covering, and a mobile device (if applicable) with your QR code or a printout of your QR code for testing site staff to scan (see step 2 above). Participants must follow all safety protocols. Due to volume, testing locations are unable to accommodate guests while you receive your test.
Schedule a 10-minute appointment at 930 W. Grace Street (Monroe Park Campus). Appointments are available Monday through Friday from 10:10 to 11:40 a.m. and 1:10 to 5:40 p.m. Follow the instructions below to schedule and participate at this location.
- Click here to schedule your appointment – limited appointments are available at this location. After scheduling your appointment, you will receive an appointment confirmation email.
- Complete necessary paperwork and sign a consent form when you arrive for your appointment.
- Take the test. For on-campus appointments, bring a valid, government-issued photo ID or your VCU ID and a face covering. Participants must follow all safety protocols. Due to volume, testing locations are unable to accommodate guests while you receive your test.
Complete the instructions to receive your at-home kit. Please note that this option is not available to all students.
About the test
In-person testing is conducted by clinicians and takes less than 10 minutes. In-person participants receive a viral, nasal swab test, designed to collect samples from the nasal walls of the nostril. This is not the more invasive nasopharyngeal swab test which collects samples from deep within the nasal cavity. There is no cost to you to participate.
Test results will be posted in your Kallaco account. Turnaround times for test results will vary depending on volume, but should be posted to your account within three business days.
Why did I receive an email or text about testing when I already scheduled an appointment or participated this week?
Multiple emails and texts are sent throughout the week to serve as a reminder to participate in surveillance testing. If you have already participated during the week you received the message, no further action is required and you can disregard the message. If you have an appointment scheduled, you should still plan to attend your appointment resulting in compliance with the testing requirement and can disregard the message.
Why do I have to take a test every week?
If you are not vaccinated against COVID-19, yes, you must take a weekly COVID-19 test. This includes those with medical and religious exemptions for vaccination. Your participation as a part of one of these groups is a critical piece of the puzzle in VCU’s ongoing monitoring of COVID-19 in the VCU community.
I have a medical or religious exemption from vaccination. Am I required to participate in weekly surveillance testing?
Yes, students and employees with medical and religious exemptions from vaccination are required to participate weekly.
How do I get out of this weekly testing requirement?
The fastest way to be removed from the surveillance testing pool is to report your vaccination. You will be removed from the surveillance testing pool once you are fully vaccinated (14 days after your final dose) and your reported vaccination has been verified.
How do I report my vaccination documentation?
Follow the instructions below to report your vaccination documentation via the Student Health portal (not via your Kallaco profile):
- Log into the Student Health Web Portal.
- Click the "Document Upload" tab at the top of the screen (in the mobile app, this option is listed in the top right menu).
- Under "Document Type," select "COVID Vaccine Documentation."
- Click on the "Browse" button to upload your vaccination documentation as a PDF or JPEG file. File sizes must be smaller than 5 MB in size.
I thought I reported my vaccination documentation, why am I receiving an invitation for surveillance testing?
If you already reported your full vaccination documentation, you can confirm whether it has been received and verified by logging into your Student Health Web Portal (click on the "My Profile" tab and then select "Immunization History"). If one dose of the one-dose vaccine or two doses of the two-dose vaccine are listed in your profile, it has been verified and you can email firstname.lastname@example.org to be removed from the surveillance testing participant pool.
Note that it can take up to five business days after you have submitted your full vaccination documentation for it to be verified and listed in your Student Health Web Portal. If there is an issue with your documentation, Student Health will contact you.
What if I'm in the process of being vaccinated? Do I have to be "fully" vaccinated before being pulled from the weekly surveillance testing requirement?
Yes, you must be fully vaccinated, and it must be reported via your Student Health portal and verified before you are no longer required to participate in surveillance testing.
You should report your first dose (if getting a two-dose vaccine) and then report again once you receive your second dose. However, you will be required to participate in surveillance testing until you are fully vaccinated and your reported vaccination has been verified.
I'm having trouble with my Kallaco account. What should I do?
Email email@example.com for assistance.
I take classes online and don't live anywhere near campus. Do I need to participate in surveillance testing?
Email firstname.lastname@example.org for next steps.
I am out of town this week and can't get to my appointment. What are my options to maintain compliance?
Email email@example.com for next steps.
I have an accommodation and am unable to participate in surveillance testing on-campus. What should I do?
Contact firstname.lastname@example.org and we'll work with you to discuss available options.
I can't remember if I made arrangements to participate this week. How do I check?
If you scheduled your appointment via your Kallaco account, you can check to see if you scheduled your test for the week by logging into your Kallaco account at my.kalla.co and referring to the Task List Manager section or referring to the confirmation email you received, depending on how you are participating – see Step 2 above for more details.
If you scheduled your appointment at the 930 W. Grace Street testing site via Appointlet, you should have received a confirmation email from email@example.com.
If you have not yet scheduled your test, follow the instructions at the top of this page to participate.
I need to reschedule my appointment for this week. What do I do?
If you scheduled your appointment via Kallaco (option B above), you can reschedule your appointment within the same week by logging into your Kallaco account at my.kalla.co. Click on "Orders" and then click the "Update" button next to your appointment details. You will then be able to select your rescheduled date and time.
If you scheduled your appointment via Appointlet (option A above), you can reschedule your appointment by clicking the cancel button in the appointment confirmation email you received from firstname.lastname@example.org.
I am required to participate in surveillance testing but recently tested positive for COVID-19. What should I do?
If you tested positive but are receiving emails about participating in surveillance testing, please email email@example.com.
If you tested positive outside of VCU or VCU Health testing, report your positive result to VCU Employee Health or Student Health Services, if you haven't done so already, by calling 1-804-MYCOVID or 1-804-692-6843 and email firstname.lastname@example.org.
Having tested positive, you will be exempt from participating in asymptomatic surveillance testing for 90 days after your positive test result.
I am required to participate in surveillance testing but am currently in isolation/quarantine due to an exposure or because I'm symptomatic. What should I do?
If you are experiencing symptoms of COVID-19 or have been instructed to quarantine or isolate, do not report for asymptomatic surveillance testing. Immediately report your health status to Student Health Services or Employee Health by calling 1-804-MYCOVID or 1-804-692-6843 and email email@example.com about rescheduling (you are not required to disclose your personal health information).
What if I want to get a test somewhere else? Can I submit the results to VCU?
COVID-19 test result submissions from outside VCU will not be permitted.
Why am I required to complete the online assessment?
The questions asked in the assessment and consent are required by federal and state health agencies as part of their COVID-19 reporting mandates. Your responses to these questions will only be shared with the testing laboratory and federal/state health agencies as required by law.
Is parking available at the test sites?
Parking information for Hunton Student Center can be found at https://maps.vcu.edu/mcv/huntoncenter/index.html.
A parking map for the Monroe Park Campus can be accessed here.
The CARE building is located by "The Depot" and the best parking options are the West Broad Deck (hourly) or QQ Lot (hourly, which is in the ICA parking lot). Street parking is also available.
Students who do not report for testing will face disciplinary action up to and including administrative withdrawal from classes for the fall semester. Students will receive a warning if they miss one test; if they miss two they will be administratively withdrawn. Consistent with VCU withdrawal and tuition refund policies, students who are withdrawn beyond the fourth week of classes are not eligible for a refund.